How I Started My Live Streaming Podcast Journey

Join me, Denise Reed the president of The Concierge Office Suites, in my very first live stream using StreamYard broadcasting over diverse social media platforms—Facebook, LinkedIn, and YouTube—I am excited about stepping into 2024 with renewed vigor. I want you to be a part of this new chapter. The Concierge Office Suites, a venture that has thrived since 1995, offers insights into private office rental, virtual office positioning, event rental spaces, and business concierge support. This video livestream and podcast opens the door for more individual connections as I promise more exciting announcements for 2024.

In a bid to help others become more effective marketers, I’m determined to stress the importance of sharing your unique story. Through my own personal journey, I discovered that one’s story is a compelling reason for others to care. As I reflect on transformative “a-ha” moments that help me identify the significance of storytelling, I was led to work with a storytelling coach, Melissa Reeves, CEO and founder of Story Fruition.

My commitment to storytelling brought me to a competitive level, where I not only participated in a speech competition but traveled to Atlanta, Georgia to compete. This video below emphasizes the power of starting where you are and sharing your authentic story since it offers a glimpse into my passions and motivations. Check out my personal anecdotes, from working in my grandmother’s gift shop in the Pocono Mountains to supporting my single mother’s professional monogramming enterprise encapsulating the entrepreneurial spirit that led me to establish The Concierge Office Suites.

The live stream below wraps up with an emphasis on the transcendent importance of personal stories to form the bedrock of personal and corporate branding. I urge you, my live-stream audience, to anticipate more engaging and riveting content in the future. Watch, get inspired, and prepare to release the power of your story into the world as I’m sharing mine.

#justapointofview #itsthelittlethings #livestreaming #podcasting #storytelling #pursuitofhappiness

Business Explorer’s Guide: Navigating Humans in AI Week

Do you remember the exact moment the room went quiet? I do. It was July 2017. For years, the walls of The Concierge Office Suites had practically hummed with the electric energy of “Idea Factory” sessions and #Jelly Chattanooga events. We were the hub of getting business people on social media to share their brand stories and expertise. We were the heartbeat of local entrepreneurs trading user secrets over coffee and high-speed internet. And then, we just… stopped. It’s why “Humans in AI Week” is an exciting opportunity. In 2017, it felt like we were waiting for the next big ‘thing’ to actually deserve our exploration and here it is.

Well, fast forward to 2026, and I think I’ve found it. Or rather, it found us.

Are you ready to go back to the future? Because I am absolutely stoked to tell you that “Humans in AI Week” is happening the first week of June 2026, and it feels like the universe is handing us a giant, shiny key to a door we haven’t peeked behind in nearly a decade. It’s about the people. It’s about the passion for opportunity. It’s about the potential of what happens when our human stories collide with the most powerful user-friendly technology the world has ever seen.

The Gig City Goes Quantum: Our Backyard is the Future

Before we dive into the ‘how-to’ of navigating this week, we have to talk about where we are. We aren’t just sitting in any old town, are we? We are in Chattanooga, Tennessee, the city that dared to dream in gigabits before the rest of the world even knew how to spell ‘fiber optics.’

Think back to 2010. While everyone else was struggling with dial-up ghosts and lag time, Chattanooga became the nation’s first “Gig City.” We built a foundation of internet speed that turned our scenic city into a tech mecca. The story didn’t stop there. By the time we hit 2026, we didn’t just stay the ‘Gig City;’ we became the nation’s first commercial Quantum Computing hub. Thanks to the EPB Quantum Center and partnerships with powerhouses like IonQ, we are literally operating on a subatomic level of awesome!

Does that make your head spin just a little bit? It should! But here is the thing: all the quantum bits and fiber-optic cables in the world don’t mean a lick if there isn’t a human being at the controls. Whether you are looking for office space for rent in Chattanooga or you’re running a global empire from a virtual office in Chattanooga, you are the essential element. You are the pilot driving your progress. You are the soul in the machine.

What on Earth is “Humans in AI Week”?

What is this “Humans in AI Week” (June 1–8, 2026) all about? It’s the brainchild of The AI Collective, this week is a global celebration of human-centered AI. It’s a movement that says, “Hey, the bots are cool, but have you seen what a human can do with them?”

For a business explorer like you, this isn’t just another tech conference you can ignore while you’re putting out fires. This is your chance to reclaim your time and elevate your Professional Positioning. It’s about moving past the fear that a bot is going to take your job and moving toward the realization that AI can finally give you your life back and expand it.

Are you tired of the administrative ‘adult time out’ where you spend four hours doing things a machine could do in four seconds? Are you ready to stop being a busy-bee and start being a visionary? This week is for the business dreamers who want to use AI to amplify their own unique voice, not replace it. It’s a chance to say, “I’m using this tool, but could I do it more effectively?” You also might want to ask, “Is there a better AI tool to do this?” Or, you could ask, “How in the world do I even begin and is this what I do?”

Back to the Future: The New “Idea Factory”

When I think about AI, I don’t think about cold metal and lines of code. I think about our #JellyChattanooga events. I think about the ‘Idea Factory’ experiences sharing things we learn, exploring new social media platforms, and asking real-world questions about how to use all these new tools. Back then, we sat around a table and solved problems with nothing but our laptops, wits and our community.

AI feels like that, but with a super-powered boost. It’s collaborative. It’s iterative. It’s like having a Business Fairy Godmother tucked inside your laptop with the right prompt, ready to help you brainstorm your next big move at 2:00 AM.

We are navigating a shift from doing the work to directing the work. But to do that well, you need a strategy. You need a Mastermind Group. You need to be in the room where the magic happens, you’ve created some benchmarks and milestone moments.

Your Business Explorer’s Navigation Map

How do you actually do ‘Humans in AI Week’ without getting overwhelmed? Here’s your step-by-step guide to making the most of it:

• Audit Your ‘Drudge Work’: Make a list of every task that makes you want to take an ‘adult time out.’ Is it scheduling? Data entry? Drafting basic emails? These are your first targets for AI delegation.
• Find Your Human ‘Why’: AI is great at the ‘how,’ but it’s terrible at the ‘why.’ Spend time this week reconnecting with your core mission, purpose and desired outcome for your work. Why do you do what you do? Use AI to handle the noise so you can focus on that signal.
• Join the Conversation: Don’t just lurk in the shadows! Engage with the Humans in AI Week tags on social media. Share your ‘human’ story of using tech, the impact and the results of the experience.
• Explore Local Resources: Check out what’s happening at the EPB Quantum Center. We live in a tech metamorphosis city; don’t let it pass you by!
• Invest in High-Touch Support: Remember, as tech gets more high-speed, your business needs more ‘high-touch.’ This is where business concierge services come in. Let a human handle the nuance while you let the AI handle the numbers.

Let’s Bring the Magic Back!

I’ll be honest with you: I feel like Alice in Wonderland when faced with the cake. I want more than just a taste of real accomplishment. I want the whole cake and like-minded friends around the table to share it with!

I am so inspired by the potential of this “Humans in AI” movement that I am seriously considering bringing back an in-person event to The Concierge Office Suites. I’m talking about a new-age “Idea Factory.” A place where we can talk about Business Strategy, experiment with prompts, explore setting up your AI platform geared around your needs, and most importantly, connections as humans in this high-tech world.

Would you visit? Would you sit at the table and help explore how to lead the charge in this Quantum era?

Life is too darn short to stay stuck in the ‘old way’ of doing things just because it’s comfortable. We are living on the precipice of something truly spectacular. Chattanooga has given us the pipes (Gig City) and the brainpower (Quantum Center); now it’s up to us to provide the heart.

Why You Are the Essential Element

At the end of the day, AI can write a poem, but it can’t feel the sting of a lost deal or the joy of a breakthrough. It can analyze a market, but it can’t look a client in the eye and say, “I’ve got your back.”

That is your superpower.

Whether you are utilizing a virtual office to keep your overhead low or you’re looking for a vibrant office space in Chattanooga to position your business, never forget you drive the progress of your business. AI is just the most sophisticated GPS we’ve ever had. Where you do business is important. You want to be in a location that supports the growth and expansion of your brand.

Join the Expedition

“Humans in AI Week” is just the beginning. It’s a call to adventure for every business explorer who refuses to be left behind. It’s an invitation to stop working for your business and start making your business (and your technology) work for you.

Are you feeling the spark yet? Are you ready to see what happens when we mix AI speed with your human spirit?

I’m waiting for the curious folks! Head over to my LinkedIn post and let me know you’re interested in meeting in person to explore these new opportunities. Be like Alice and join in the Mad Hatter AI frontier of innovation and connection.

We’ve come a long way since the #Jelly days of 2017, but the goal remains the same: to support, to grow, and to lead with heart. Let’s navigate this new frontier together, one ‘human’ byte at a time.

Stay vivacious, stay curious, and remember: the magic of you is the one thing no algorithm can ever replicate!

Waving my wand your way,

Denise Reed
Your Business Fairy Godmother

What on Earth is Conversational AI? (The Layman’s Guide)

You know that moment when you call a company and the call starts with voicemail, “Press 1 for sales. Press 2 for support. Press 3 for billing”? You have just entered voicemail purgatory. Take a deep breath. Right out of the gate, you already know you are in trouble because your actual issue is billing in relation to technology not working. It’s somehow a weird little combo platter!

So there you are, poking buttons like you’re trying to crack a safe in an old spy movie. Press 1? Nope. Press 2? Also nope. Press 0? Ha! Nice try. And by the time the system loops back around for the third time, you’re not looking for customer service anymore. You’re looking for peace, closure, and maybe a therapist. That, my friends, is voicemail hell.

It’s frustrating. It’s impersonal. It’s the kind of thing that makes you want to put yourself in an “adult time out” before you say something ugly to a robot named Kevin.

Have you ever felt like technology is making you work harder just to be understood? Have you ever thought, “I know what I need, so why can’t this machine meet me halfway?”

Pull up a comfy chair. Let’s chat, because the world is changing, and I don’t want you stuck mashing buttons in voicemail purgatory. We are moving past the rigid “press 1 for this, press 2 for that” era and into the world of Conversational AI, and let me tell you, it is absolutely the bomb.com, when it works properly!

Checkout The “Watch Gears” of the Digital Mind

When we talk about Conversational AI, people often get a glazed look in their eyes. They think of “The Terminator” or some scary, cold computer room in a basement. I want you to think of something much more beautiful and intricate.

Think of a vintage pocket watch.

On the outside, it’s simple. It tells you the time. If you pop open the back, it’s a masterpiece of interlocking brass gears, tiny springs, and rhythmic pulses. That is exactly what Conversational AI is. On the surface, it’s just a chat: a friendly exchange of words. But underneath? It’s a complex system of ‘digital DNA’ working in perfect harmony to understand not just what you’re saying, but why you’re saying it.

Most of us have spent years dealing with robotic AI. You know the type. You call your bank and a recorded voice says, “Press 1 for balance, press 2 to lose your mind.” That’s not Conversational AI; that’s just a digital filing cabinet.

True Conversational AI is different. It’s about context. It’s about nuance. It’s about the difference between a machine that follows a script and a “brain” that follows a conversation.

Siri vs. The Brain: Why Context is King

We’ve all met Siri, Alexa, and a Google Assistant. They’re great for setting timers or telling us if it’s going to rain in Chattanooga (spoiler: it probably is). Have you ever tried to have a real conversation with them?

If you say to Siri, “I’m hungry,” she might give you a list of restaurants if you’re lucky. If you then say, “Actually, I had that yesterday,” she often gets confused. She’s forgotten the context of the first sentence the second you start the second sentence. Please don’t be my husband and argue with her!

Conversational AI is the upgrade we’ve all been waiting for. It’s the business fairy godmother of the tech world. It remembers. It learns. It understands that when you say, “I’m struggling with my marketing,” and then five minutes later say, “How do I fix it?” you’re still talking about the marketing!

It’s about understanding the flow.
It’s about catching the rhythm.
It’s about making sure you don’t have to repeat yourself like a broken record.

Get Your Hustle On: Why Should You Care?

You might be thinking, “Denise, this sounds fancy, but I’m just trying to run my business! I’ve got emails to send, clients to call, and a to-do list that’s longer than a Walmart grocery receipt. Why do I need to know about AI brains?”

I hear you. I really do. Life is too short to spend it wrestling with tools that don’t work for you. Here is the secret sauce: Conversational AI isn’t here to replace you. It’s here to support you. It’s the ultimate concierge.

Imagine having a digital partner who:

• Never gets tired of answering the same “How much do you charge?” question for the thousandth time.
• Can brainstorm a blog post with you while you’re still in your pajamas.
• Takes your messy, “I-haven’t-had-enough-coffee-yet” thoughts and turns them into a professional email.

When we use these tools, we aren’t just being “techy.” We are being efficient. We are creating space in our lives for the things that actually matter: like family, creativity, and maybe an actual lunch break that doesn’t involve crumbs on our keyboard.

The Foundation: Your Content Master Prompt

To make any AI platform really work effectively for you, you need what I call a Content Master Prompt. This is your digital DNA. It’s a way of telling the AI, “This is who I am, this is how I talk, and this is what I care about.” The best part is we can actually talk to our AI platforms now. Many platforms will actually have a conversation with you, so you don’t have to type! I don’t know how this is going to work in open office floor plans. Thank goodness we have private offices with no open floor plans at The Concierge Office Suites. **

Every good house needs a solid foundation. Your Content Master Prompt is your solid foundation. If you try to build a mansion on a swamp, you’re going to have a bad time (and some very damp carpets). The same goes for AI.

Without a foundation, the AI will sound like a generic robot. With a foundation? It sounds like you. It catches those “Denise-isms.” It knows that you like to use words like “darn” or “vivacious.” It understands that my brand is a mix of practical gears and hot-pink energy.

Don’t let the tech intimidate you. You are the essential element! You are the one who provides the heart and the soul; the AI just provides the extra set of hands, a thought partner. Here’s a link to my suggested Content Master Prompt blog for more details.

The Details: Why This Isn’t Just Hype

Now let’s talk details, because this isn’t just shiny-object syndrome with a hot-pink bow on it. This is one of those moments where the gears are already turning, whether we feel ready or not.

Anthropic CEO Dario Amodei has warned that AI could be “substantially smarter than almost all humans at almost all tasks” by 2026 or 2027. Read that again. Then read it again! That’s not a someday-maybe-far-off-in-space prediction. That’s basically tomorrow in business years.

And then came another ‘well, darn’ milestone. On February 5th, OpenAI released GPT-5.3 Codex, and the technical write-up admitted the model was instrumental in creating itself by helping debug training, manage deployment, and diagnose evaluation results. In plain English? The machine wasn’t just doing office homework. It was helping with the group project that made the next version of the machine better. Whew!

So why does that matter to regular office jobs, executives, and the everyday professional who is just trying to keep the trains running on time?

This is where the ‘business fairy godmother’ perspective kicks in. Most people hear news like that and think, “Well, I guess robots are coming for us.” But that’s not the useful statement, is it? The better option is: How do we position ourselves so we’re not standing on the beach pretending we don’t see the AI tsunami coming?

Ride the AI Tsunami

At The Concierge Office Suites, I’m not waiting around with my head in the sand. I’m proactively training my Business Concierge team and preparing our executive suite clients if they are willing to listen, to stay ahead of what I call the AI tsunami. Not because I want technology to become the boss of the building. Absolutely not. It’s because I want our team and our clients to know how to use these tools wisely, efficiently, and profitably.

That means we are thinking about things like:

• How can a Business Concierge use AI to handle repetitive tasks faster without losing their human touch?
• How can entrepreneurs sharpen their professional positioning instead of looking outdated?
• How can client-facing businesses stay high-touch while using technology as support in the background?
• How can professionals become more valuable, not more invisible?

And yes, I am downright excited to attend Project Voice: A Decade of Conversational AI in Chattanooga on April 27–28, 2026, with a press pass! Why? Because if the future is rolling into town, I want a front-row seat, a phone in hand for notes, and my antennas up to catch the signal. I want to bring back the real-world insights, not just the hyped headlines. I want to translate what matters for our local business community, our executive suite clients, and the folks who are busy working so hard they haven’t had time to decode all this yet.

Here’s the heart of it: these milestones matter because all work is changing. Professional positioning is changing. Client expectations are changing. And if we’re smart, we don’t panic. We prepare. We prepare. We prepare. Stating this three times is no accident.

If you’re wondering what to do with all this, start here:

• Pay attention to how your job uses communication, scheduling, research, follow-up, and writing.
• Identify the tasks that are repetitive, time-consuming, and frankly a little soul-sucking.
• Look for ways to deep dive into information, for research, for expansion, and for clarity. Create AI prompts with your desired goals stated.
• Learn where AI can support your tasks while you keep the relationship-building, judgment, and strategy. Push back. Don’t just accept the first AI answer.
• Surround yourself with people who are adapting early instead of hiding in an ‘adult time out’ from reality. You might need more than a towel from this AI tsunami.
• Ask AI how it would accomplish this task!

That’s the real magic. Not replacing the human. Position the human in a better position.

Just a Point of View

At the end of the day, Conversational AI is just a tool. It’s a digital hammer. It’s a digital screwdriver. It’s a very, very smart clock. A tool is only as good as the person using it.

My point of view is simple: Technology should make us more human, not less. It should free us up to be the vivacious, creative, problem-solving bosses we were meant to be.

Don’t be afraid of the gears. Embrace the ‘digital DNA’ of your brand. Use these AI tools to find your voice, tell your story, and maybe, just maybe: never have to hear press 3 ever again. Experience real answers, real results! I love sharing AI ‘easter eggs’ in my social posts with suggested AI prompts for you to test. Be looking for them.

Life is too short for boring business. Let’s make it magical.

Ready to dive deeper? Check out my tags on AI or swing by the author bio to see how I’m using these “gears” to keep my own business humming along.

Keep shining, keep grinding, and keep being the bomb.com!