2008 Rising Star Award

Tennessee Small Business Development Centers (TSBDC) bestows 2008 Rising Star Award to Denise Reed and her company The Concierge Level, LLC; which later became the trademark The Concierge Office Suites. The Concierge Office Suites is Chattanooga’s premier full-service office business centre and has been in existence since 1995. President, Denise Reed, first came to the TSBDC at Chattanooga State Technical Community College (CSTCC) in June of 2006 and purchased the business in October of the same year.

The Concierge Office Suites offers a unique combination of full-service support for private office clients and virtual offices for businesses that need professional positioning or a prestigious downtown street address to add credibility to home-based businesses.

In less than a year and a half Reed has exceeded her five-year projections. Her client base has doubled in less than one year and a half, while monthly sales have increased by 30%. The biggest challenge when purchasing the business was money. According to her TSBDC counselor, Reed was able to use creative financing to overcome many obstacles that would have stopped most entrepreneurs.

The TSBDC has given Reed a shoulder to lean on with consulting for her business bookkeeping, accounting advice and great training opportunities. She is also planning to utilize the services of the TBDC in the future to establish pricing structures for new services to b offered. “If every new business would start with the TSBDC, they would be a step ahead,” Reed says.